Last updated October 15, 2026
Privacy Policy
Bernard Hardwood Floors ("we", "us") is a family-owned hardwood floor contractor based in Irving, Texas. This policy explains what information we collect through this website, why, and what we do with it.
What we collect
When you fill out our estimate form, we collect what you type in:
- Your name
- Your phone number
- Your email address, if you give it
- The service you're interested in
- Anything you write in the message box
Like most websites, our hosting provider may automatically log basic technical details when you visit, such as your IP address, browser type and the pages requested. These logs are used to keep the site running and secure.
How we use it
- To contact you about your estimate by phone, text or email
- To schedule a visit and prepare your estimate
- To keep a record of the work we've discussed or done for you
We don't use your details to send marketing unless you ask us to.
Who we share it with
We never sell or rent your information. We share it only with the services that help us run the website and receive form messages, such as our web host and email provider, and only so they can do that job. We'll also share information if the law requires it.
Fonts and cookies
This site loads its fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google when pages load. Google's own privacy policy covers that. The site itself doesn't set advertising or tracking cookies.
How long we keep it
We keep estimate requests and job records for as long as we need them to serve you and keep normal business records. You can ask us to delete your details at any time.
Your choices
To see, correct or delete the information we have about you, call us at (469) 870-5631. We'll confirm it's you and take care of it.
Children
This site is for homeowners and isn't directed at children under 13. We don't knowingly collect their information.
Changes
If we change this policy, we'll update the date at the top of this page.